Questions?
We Have Answers
Please feel free to contact us if your question isn’t listed here.
Please feel free to contact us if your question isn’t listed here.
Frequently Asked Questions
What Are Some of The Machine Features?
- Credit/debit card reader in addition to taking cash and coins
- Daily remote monitoring so we know if a product selection is running low
- Energy-saving mode can be used so no power is wasted
- Ability to program machine to provide employee discounts (e.g. to reward employees working on weekends)
- SmartCard technology – we can upload/change machine settings quickly
- Capability to add Entrée/Side Dish Vendor to machine for healthy meal options
- Machines are compliant with the 2012 American’s With Disabilities Act (ADA) guidelines for vending machines
- Machines are proudly made in the USA
Can Bite Right Vending, LLC provide services for my business located outside of Charlotte ?
Yes, we serve not only Charlotte but also the surrounding areas. Contact us to discuss the logistics and how we can best serve your specific location.
How does Bite Right Vending, LLC ensure the quality of products in the vending machines?
We partner with reputable suppliers and conduct regular quality checks to ensure all products meet our high standards. Our inventory includes a range of healthy, fresh, and popular snack options to cater to all preferences.
What happens if a vending machine experiences a technical issue?
Our dedicated maintenance team is on call to address and resolve any technical issues swiftly to minimize downtime. We offer regular servicing to prevent issues and ensure smooth operation.
Does Our Company Have To Pay For The Machines?
Absolutely Not! Our machines are provided at absolutely NO cost to your business. In fact, not only do we provide the machine, we service and stock it on a regular basis.
Who Stocks The Machines?
Bite Right Vending, LLC staff. We will monitor, stock and service the machine as often as necessary. Each of our specialist are well trained to ensure that the quality of service provided is far superior to anything you may have experienced before with other machines. We are local residents of your community and are therefore eager to share our commitment to offering healthier products to your employees/customers.
How Often Are Machines Stocked?
Typically, about once a week. Each machine is equipped with wireless remote monitoring technology so we know if a product selection is running low. If it is determined that it needs to be serviced more often than once each week, we can set up a more frequent service schedule.
What Type Of Products Will Be Stocked? Are They All Healthy?
Healthier products from all national name brands that taste great and people love. We also stock machines with favorite snacks that don’t offer healthy benefits to suit your consumer tastes.
Can Our Company Choose The Products?
Machines Products Are Chosen By our staff & your company. We believe your company can be instrumental in the products that are offered. We believe it is important to provide a good variety of healthy products in order to satisfy everyone. We will initially fill the machine with the most popular healthy products selling in our area. Later, if you’d like, we can meet with you to discuss changes to the selections and your suggestions – and may offer some free product sampling events as well.
Do We Have To Sign An Agreement?
Signing agreements are advisable. We ask that you sign a basic agreement that outlines the relationship between your location and us – just so everyone is comfortable. This contract has no time commitment. It basically states that we will be responsible for keeping the machine stocked and maintained.
How Many Machines Can You Provide To Our Business -More Than One?
First we need to evaluate the volume of foot traffic on a daily basis. Next, we need to consider if there is competition from other vending machines located in your business if you have any. If these two factors confirm there’s enough demand for an additional machine, we will be happy to supply one to your business. Some locations such as large schools, businesses, colleges, etc. may have enough demand for multiple machines.
If We Have A Contract With Another Vendor, Can We Still Have A Healthier Vending Machine ?
This will depend on the specific contract. Many contracts are exclusive to “traditional” vending products (e.g. Snickers, Coke, etc.). Therefore, this doesn’t cause an issue as we can create menu plans of non-competing items to those in a different machine. The reality is that many vending companies claim they can provide healthier options, but very few do.